• Deals with feedbacks, with the support of a manager, if necessary.
  • Follows-up orders taken.
  • Participates in the inventory.
  • Contributes and creates an overall positive atmosphere in the store.
  • Collaborates with others colleagues..
  • Communicates to the Store Team Leader any information gathered from the customer.
  • Understand KPI s value in order to closing the sale in a positive way.

Requirements :

  • At least 2 years of experience.
  • A strong desire to achieve results.
  • Able to work in fast pace environment.
  • Only applicable to Malaysians.
  • Required languages: English, Bahasa Malaysia and Chinese.

Store Team Leader

Responsibilities:

  • Ensure that the image of the Store Team Leader understand and to be in line with corporate standard.
  • Guarantees excellent customer service including welcome and treatments and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.
  • Ensure that all delicate situations regarding customer feedbacks and the overall sales process are dealt accordingly.
  • Ensure the expansion of external relations with traditional partners as to promote customer loyalty.
  • Supervise and verify warehouse stock as to ensure it is in line to store’s sales potential.
  • Provide staff meeting as to share store business trend, obtain feedback and to increase commercial performance.
  • Define targeted quantitative and qualitative objectives and ensure they are achieved by analysing the results.
  • Keep staff informed at all times regarding store performance.
  • Coordinate and motivate team as to ensure team is competent and motivated.
  • Ensure professional growth of the staff by stimulating up to date info.

Requirements :

  • Minimum 5 years retail experience, with 2-3 years shop management experience
  • A dynamic and energetic individual
  • A strong desire to achieve results
  • A passion for the industry and brand
  • Required languages: English, Bahasa Malaysia and Chinese


Please email resume and contact number to karina.cheng@boggi.com

  • Provide service and beauty advice to create positive customer experience.
  • Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.

Requirements :

  • Minimum SPM Level or equivalent.
  • At least 1 years of working experience in retail; experience in the Beauty industry is an advantage.
  • Excellent communication skills with a pleasant disposition.
  • With strong sense of responsibility & pro-activity.
  • Required languages: English, Bahasa Malaysia and Chinese.
  • Willing to work on shifts.


Please email resume and contact number to choonhor.gee@loreal.com

  • Building relationship with our Customers.
  • To be trusted adviser on fashion, style and products.

To excel in this role, you need to possess the following:

  • At least 2 to 3 years relevant experience in luxury goods industry.
  • Customer Focus mindset.
  • Excellent interpersonal/communication skill.
  • Passionate about men's fashion and the luxury goods industry.
  • With initiative and possess a flair in fashion.
  • Fluent in English.

Please email resume and contact number to hr.singapore@zegna.com

  • Work closely with selected travel agencies and bus operators to deliver arrivals via bus programs.
  • Working relationship with local partners e.g. association, bank, hotel etc. to increase arrivals to the center.
  • Working relationship with Resorts World Genting and Resorts World Sentosa.
  • Work relationship with Ministry of Tourism Malaysia in order to garner their support.
  • Briefing for school / university familiarization trips to the center.
  • Briefing for Ministry of Tourism mega familiarization trips to the center.
  • Liaise with the local town council as well as highway authorities for road signage.
  • Ensure product and service are up to customers expectations in order to generate more sales.
  • Ensure customer grievance / disputes / complaints are handled tactfully and efficiently.
  • Ensure excellent customer service and manage expectations for Genting Lounge and Information Center.


Customer Service Officers

Responsibilities:

  • Minimum of 1 - 2 years experience will be an added advantage.
  • Courteous with refined skills in customer relations with the ability to communicate to customers and handling customer's feedback.
  • Pleasant personality and friendly.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.

Please email resume and contact number to terrence.phang@genting.com

Requirements:

  • Minimum 1 to 2 year of experience in similar capacity from the retail or service industry, preferably in the luxury fashion industry
  • Well groomed with a pleasant disposition
  • Customer service oriented and driven in sales
  • Independent and driven individual with strong communication skills

Please email resume and contact number to weiliang.lin@sg.gucci.com​

  • Pleasant personality and friendly.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.


Customer Service Officers (Genting Lounge)

Responsibilities:

  • Daily operations of Genting Lounge.
  • Must possess at least SPM.
  • Minimum of 1 - 2 years experience will be an added advantage.
  • Pleasant personality and friendly.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.

Please email resume and contact number to farhanasyafiqa.zin@genting.com



Handyman

Responsibilities:

  • To perform basic general maintenance works and upkeep of the center equipments e.g minor repairs, painting, servicing and replacement of basic mechanical and electrical fixtures.
  • To perform basic maintenance and repair works such as carpentry, painting, plumbing, electrical and cement.
  • To monitor maintenance & electrical inventory and tools.

Please email resume and contact number to sengkuong.kuan@genting.com

  • Able to work independently under minimum supervision.
  • Willing to work on shifts/ public holidays/ weekends.
  • Well groom and hardworking.
  • Able to use Microsoft Excel and Microsoft word.
  • Required languages: English, Bahasa Malaysia and Chinese.

Please email resume and contact number to angela.chung@laperla.com



Store Manager/Store Supervisor

Job Requirements:

  • Minimum 1 to 2 years of experience in retail industry.
  • Leadership skills to lead the team.
  • Responsible for ensuring the store consistently achieves or exceed sales and KPI.
  • Strong organizational and time management skills.
  • Strong interpersonal, communication and motivational skills.
  • Provide excellent customer service.
  • Able to use Microsoft Excel & Microsoft word.
  • Required languages: English, Bahasa Malaysia and Chinese.

Please email resume and contact number to ellery.guo@laperla.com

  • Present on the retail floor, as a floor manager and Educator, a minimum of 32 hours per week.
  • Represents her/his store at all required meetings, events and conferences, under the direction of the Store Manager.
  • Acts as a coach to Educators & Key Leaders and plays a hands-on roll in their development.
  • Under the direction of the Store Manager or Regional Manager, performs/completes other additional project, duties, and assignments as required and/or by request.


Key Leader

Responsibilities:

  • Passionately leads and educates on our product, community and culture on the retail floor and in the community.
  • Takes a stand as an advocate for Lululemon Athletica’s values and guest experience.
  • Oversees the execution of certain deliverables on the Manager "80/20 Checklist", as delegated by the Store Manager or Assistant Manager. For example, Inventory, Product or Community Events.
  • Present on the retail floor encouraging and energizing staff.
  • Represents her/his store at all required meetings, events and conferences, under the direction of the Store Manager and Assistant Store Manager.
  • Acts as a coach to Educators and plays a hands-on roll in their development.


Educator

Responsibilities:

  • Provides guests with world-class "education" and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences.
  • Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions.
  • Culture Education: "demonstrates", the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun).
  • Community Education: ensures guest is aware of in-store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!

Please email resume and contact number to jchiun@lululemon.com

  • Strong communication and inter-personal skills.

Sales Supervisor

Ensures that the highest standards of service excellence are followed, and that all business objectives are exceeded while upholding our cultural ethos.


Requirements:-

  • Minimum 3 years of retail supervisory experience, with at least 1 year within a high volume luxury retail environment.
  • Passionate with our brand and able to deliver high-standard service to our customers.
  • Ability to build and maintain positive working relationships with customers, management and co-workers.

Senior / Sales Associate

Ensure a consistently memorable customer shopping experience while generating revenue and positive operating profit for their store.


Requirements:-

  • Minimum 2 years of relevant retail sales experience, preferably within the luxury retail environment.
  • Passionate with our brand and able to deliver high-standard service to our customers.
  • Ability to build and maintain positive working relationships with customers, management and co-workers.
  • Candidates with relevant experience could be considered for a Senior role.

Please email resume and contact number to PRLHR.MY@RalphLauren.com

  • Strong written and oral communication skills.
  • Ability to build and maintain positive working relationships with customers, management and co-workers.
  • Candidates with relevant experience could be considered for a Senior role.

We offer attractive remuneration to the right candidates. Please email resume and contact number to PRLHR.MY@RalphLauren.com

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my

  • Responsible in replenish stocks to ensure sufficient levels of stock in the outlet.


Optician

  • To dispense and adjust the frames of spectacles.
  • Provide professional advice on vision matter to customers.
  • Examine customer’s eyes including power checking and eye screening.


Optometrist

  • To perform refraction on customers.
  • To interpret prescription.
  • Provide consultation and advices to customers on eye care, contact lens choices and lens that fits customers.


Sales Assistant

  • To provide excellent customer service in prompt and courteous manner.
  • Be passionate in product consultation.


Supervisor

  • Assist Branch Manager in the overall outlet performance.
  • Attend and resolve customers’ problems and enquiries.
  • Perform inventory tasks within outlet (orders, returns, transfer, stock take etc).

Please email resume and contact number to carmen.chim@a-look.com.my

  • Required languages: English, Bahasa Malaysia and Chinese.
  • Able to work independently under minimum supervision.
  • Good interpersonal and communication skills.

Please email resume and contact number to john_loke@bonia.com or call +6018 380 8003.

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my


Requirements:

  • Fresh graduates are encouraged to apply.
  • Preferably with working experience in Fashion industry.
  • Able to communicate in Mandarin will be added advantage.
  • Willing to work retail hours, weekends and public holidays.
  • Full time / part time position(s) available.
  • Able to work immediately.
  • Open for Malaysian only.

Please email resume and contact number to hr_malaysia@dickson.com.my