• Deals with feedbacks, with the support of a manager, if necessary.
  • Follows-up orders taken.
  • Participates in the inventory.
  • Contributes and creates an overall positive atmosphere in the store.
  • Collaborates with others colleagues..
  • Communicates to the Store Team Leader any information gathered from the customer.
  • Understand KPI s value in order to closing the sale in a positive way.

Requirements :

  • At least 2 years of experience.
  • A strong desire to achieve results.
  • Able to work in fast pace environment.
  • Only applicable to Malaysians.
  • Required languages: English, Bahasa Malaysia and Chinese.

Store Team Leader

Responsibilities:

  • Ensure that the image of the Store Team Leader understand and to be in line with corporate standard.
  • Guarantees excellent customer service including welcome and treatments and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.
  • Ensure that all delicate situations regarding customer feedbacks and the overall sales process are dealt accordingly.
  • Ensure the expansion of external relations with traditional partners as to promote customer loyalty.
  • Supervise and verify warehouse stock as to ensure it is in line to store’s sales potential.
  • Provide staff meeting as to share store business trend, obtain feedback and to increase commercial performance.
  • Define targeted quantitative and qualitative objectives and ensure they are achieved by analysing the results.
  • Keep staff informed at all times regarding store performance.
  • Coordinate and motivate team as to ensure team is competent and motivated.
  • Ensure professional growth of the staff by stimulating up to date info.

Requirements :

  • Minimum 5 years retail experience, with 2-3 years shop management experience
  • A dynamic and energetic individual
  • A strong desire to achieve results
  • A passion for the industry and brand
  • Required languages: English, Bahasa Malaysia and Chinese


Please email resume and contact number to karina.cheng@boggi.com

  • Build brand image and well-versed with product knowledge.
  • Apply standard operating procedures in daily operations.

Requirements :

  • Minimum SPM/”O”/STPM/”A” Level or equivalent.
  • Fresh graduates are encouraged to apply; experience in the retail is an advantage.
  • Required languages: English, Bahasa Malaysia and Chinese.
  • Willing to work on shifts including weekends and public holidays


Please email resume, photo and contact number to hr@bi.com.my

Requirements:

  • Minimum 1 to 2 year of experience in similar capacity from the retail or service industry, preferably in the luxury fashion industry
  • Well groomed with a pleasant disposition
  • Customer service oriented and driven in sales
  • Independent and driven individual with strong communication skills

Please email resume and contact number to weiliang.lin@sg.gucci.com​

  • Pleasant personality and friendly.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.


Customer Service Officers (Genting Lounge)

Responsibilities:

  • Daily operations of Genting Lounge.
  • Must possess at least SPM.
  • Minimum of 1 - 2 years experience will be an added advantage.
  • Pleasant personality and friendly.
  • Able to converse in 3 languages (Malay, English and Chinese).
  • Able to work on shift, weekends and public holidays.

Please email resume and contact number to farhanasyafiqa.zin@genting.com



Marketing Assistant

Responsibilities:

  • To assist in monitoring and keeping stock of all advertising and promotion materials of Johor Premium Outlets.
  • To assist in conceptualizing and developing both electronic and printed marketing collaterals.
  • To assist in coordinating and meeting deadlines for all advertising and promotion campaigns based on approved marketing plan.
  • To assist in tracking and filing media write ups.
  • To assist in monitoring and the marketing budget and expenses.
  • To assist in coordinating and up keeping of center signage and tenants signage.
  • To assist in coordinating and hosting of VVIPs visit to the center.

Please email resume and contact number to khaishien.tan@genting.com



Finance and Administration Assistant

Responsibilities:

  • To assist in handling invoices, cashbook and accounting tasks on a daily basis.
  • To assist in preparing journal entries and necessary payment vouchers.

Job Requirements:

  • Minimum of 1 - 2 years experience will be an added advantage.
  • Self-motivated with desire to learn and independent.
  • Able to work under pressure and tight deadline.
  • Able to work on shift, weekends and public holidays.
  • Able to start work immediately.

Please email resume and contact number to sarinah@genting.com



Handyman

Responsibilities:

  • To perform basic general maintenance works and upkeep of the center equipments e.g minor repairs, painting, servicing and replacement of basic mechanical and electrical fixtures.
  • To perform basic maintenance and repair works such as carpentry, painting, plumbing, electrical and cement.
  • To monitor maintenance & electrical inventory and tools.

Please email resume and contact number to sengkuong.kuan@genting.com

  • Present on the retail floor, as a floor manager and Educator, a minimum of 32 hours per week.
  • Represents her/his store at all required meetings, events and conferences, under the direction of the Store Manager.
  • Acts as a coach to Educators & Key Leaders and plays a hands-on roll in their development.
  • Under the direction of the Store Manager or Regional Manager, performs/completes other additional project, duties, and assignments as required and/or by request.


Key Leader

Responsibilities:

  • Passionately leads and educates on our product, community and culture on the retail floor and in the community.
  • Takes a stand as an advocate for Lululemon Athletica’s values and guest experience.
  • Oversees the execution of certain deliverables on the Manager "80/20 Checklist", as delegated by the Store Manager or Assistant Manager. For example, Inventory, Product or Community Events.
  • Present on the retail floor encouraging and energizing staff.
  • Represents her/his store at all required meetings, events and conferences, under the direction of the Store Manager and Assistant Store Manager.
  • Acts as a coach to Educators and plays a hands-on roll in their development.


Educator

Responsibilities:

  • Provides guests with world-class "education" and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences.
  • Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions.
  • Culture Education: "demonstrates", the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun).
  • Community Education: ensures guest is aware of in-store community bulletin board – for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!

Please email resume and contact number to jchiun@lululemon.com

  • Strong written and oral communication skills.
  • Ability to build and maintain positive working relationships with customers, management and co-workers.
  • Candidates with relevant experience could be considered for a Senior role.

We offer attractive remuneration to the right candidates. Please email resume and contact number to PRLHR.MY@RalphLauren.com

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my

  • Responsible in replenish stocks to ensure sufficient levels of stock in the outlet.


Optician

  • To dispense and adjust the frames of spectacles.
  • Provide professional advice on vision matter to customers.
  • Examine customer’s eyes including power checking and eye screening.


Optometrist

  • To perform refraction on customers.
  • To interpret prescription.
  • Provide consultation and advices to customers on eye care, contact lens choices and lens that fits customers.


Sales Assistant

  • To provide excellent customer service in prompt and courteous manner.
  • Be passionate in product consultation.


Supervisor

  • Assist Branch Manager in the overall outlet performance.
  • Attend and resolve customers’ problems and enquiries.
  • Perform inventory tasks within outlet (orders, returns, transfer, stock take etc).

Please email resume and contact number to carmen.chim@a-look.com.my

  • Provides a safe, clean and cordial store environment to both customers and employees.
  • Maintains operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of retail management at supervisory level.
  • Possess excellent communication and people handling skills.
  • Good command of English, Chinese and Bahasa Malaysia.
  • Willing to work according to the retail hours, on weekends as well as on public holidays.


Sales Supervisor

Responsibilities:

  • Grow, lead, inspire and supervise team members to provide the highest standards of customer service.
  • Contribute positively to achieving sales targets.
  • Carry out daily store operations and handle customers’ issues.

Requirements:

  • Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field.
  • Minimum 3 years of working experience in the related field is required for this position.
  • Highly motivated with good insight of customer service.
  • Pleasant personality and professional conduct with the ability to work under pressure
  • Good command of English, Chinese and Bahasa Malaysia
  • Willing to work according to the retail hours, on weekends as well as on public holidays

Customer Service Associate

Responsibilities:

  • Provide excellent customer service.
  • Contribute positively to achieving sales target.

Requirements:

  • Highly motivated with good insight of customer service with/ without working experience.
  • Excellent communication skills and outgoing personality.
  • Service oriented with high enthusiasm to serve.
  • Willing to work on shifts/ public holidays/ weekends.

Please email resume and contact number to winnielee@rsh.com.my, louisa@rsh.com.my or sweepenghoo@rsh.com.my


Requirements:

  • Fresh graduates are encouraged to apply.
  • Preferably with working experience in Fashion industry.
  • Able to communicate in Mandarin will be added advantage.
  • Willing to work retail hours, weekends and public holidays.
  • Full time / part time position(s) available.
  • Able to work immediately.
  • Open for Malaysian only.

Please email resume and contact number to hr_malaysia@dickson.com.my


Team Management:

  • Set personalized objective for the year for every team member and follow up along the year to develop behavior, performance and capabilities.
  • Create a dynamic environment. Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations.
  • Set achievable goals and targets, ensure the staff follows Company guidelines and is held accountable for achieving set goals.
  • Attract, develop and lead a high performance team through effective training, coaching and/or motivational activities.
  • Ensure the in-store follow-up after training delivered on the brand, products, operations and soft skills.
  • Plan and conduct daily and weekly in store briefing to motivate the team, set objectives and show how to reach them.
  • Support with informative and inspiring participation the new staff onboarding experience.
  • Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information.

Client Management:

  • Ensure superior customer service standards, through constant follow up with the team, in order to deliver the Versace experience.
  • Highly motivated with good insight of customer service.
  • Encourage team members to focus on what they would like their clients to feel during a Versace experience (Sense of Family, Powerfully Desirable, Electrified and Entertained).

CRM:

  • Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customer and maximize sales opportunity.
  • Support the organization of in-store & promotional events, liaising with merchandising & PR team.

Store Management:

  • Ensure the stock and the backroom are effectively managed in an organized manner according to the guidelines.
  • Assure optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels.
  • Remain in compliance with operational and company policies and procedures, and assures all policies are enforced.
  • Demonstrate proficiency in managing operational costs, and balancing all related budgetary expenses in a cost efficient manner.
  • Ensure store presentation and visual merchandising standards are maintained according to company directives, and apply strategies to deliver best results through merchandising and visual representation.

Requirements:

  • Bachelor’s degree in Fashion or Business is preferred.
  • Minimum 3 to 5 years of experience in similar capacity from the retail or service industry, preferably in the luxury fashion industry
  • Full understanding of specialty retail, including business development, visual merchandising and store operations.
  • Excellent computer skills include operation of retail point of sale system, Word, Excel and email.
  • Possess excellent communication and people handling skills.
  • Leadership, confidence, organization skills, critical thinking and problem solving skills.
  • Strong written and oral communication skills.
  • Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
  • Highly motivated with good insight of customer service.
  • Candidate with less experience will be considered as Assistant Store Manager.

Please email resume and contact number to hr@versace.my.


Client Management:

  • Ensure superlative customer service standards, in order to meet customer expectations.
  • Act as brand ambassador to build relationships with new customers and VIP clientele.
  • Deliver the ultimate VERSACE experience to increase customer loyalty.
  • Solve customer complaints in a professional and positive manner, always offering follow up.

CRM:

  • Capture customer data all the time.
  • Proactively take possible actions to maintain a long term relationship with customers.
  • Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations:

  • Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc).
  • Remain in compliance with operational and company policies and procedures.
  • Ensure store presentation and visual merchandising standards are maintained according to company directives.

Requirements:

  • Minimum 2 to 3 years of experience in similar capacity from the retail or service industry, preferably in the luxury fashion industry.
  • Good computer skills include operation of retail sales system, Word, Excel and email.
  • Strong relationship skills and ability to maintain long-term with clients and community, understand the needs and changes of the market.
  • Strong team working and relationship skills.
  • Organization and problem solving skills.
  • Strong verbal communication skills.
  • Excellent communication skills and outgoing personality.

Please email resume and contact number to hr@versace.my.