Genting Simon Sdn Bhd, and/or its affiliates (may be individually or collectively referred to as; "we", "our" or "us") are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
What information do we collect and how do we collect it?
In order to use certain services provided on the Website or to participate promotional programs, you will need to register with us as a VIP member. During your registration, we will gather information such as your name, mailing address and email address, mobile number or information about the mobile device you use, and demographic information, such as zip/postal code, age group and income level. If you choose to register via Facebook or Instagram, we may also collect your information from Facebook or Instagram directly.
In the course of using our Website, we may automatically track or collect certain information about you so that we may provide you with content that are most catered to your preference and needs. This information may include your location data, the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, your Internet Protocol (IP) address, and data relating to your interests and preferences from your Facebook or Instagram account. Further, where we offer promotions related to the loyalty programme, we may also collect information regarding your membership and affairs from the programme owner, operator or partners.
If you wish to reserve a group tour using our Website, we may collect further personal information such as your group name, motor coach provider, hotel/accommodation, reservation date, number of guests, dining options as well as anticipated arrival time.
How do we use it / purpose of use
We may use your information in a number of ways, including but not limited to, for the purposes of enhancing your shopping experience at the Outlets; sharing promotional materials related to the Outlets to you; including you in our redemption programmes; providing you with any of our products or services you may request; and conducting internal research on our user's demographics, interests, and site usage, to better understand and service you.
If you opt in, we may share your information with businesses affiliated with the Outlets. They may use and store this information to provide you services and you may receive product and service information from them, especially when you visit the Outlets. We may also use your information to deliver information to you, in some cases, is targeted to your interests. In the future, we may make our email address list available to carefully screened companies whose products may be of interest to you. If you wish to unsubscribe you may do so by unsubscribing or by going to the 'Contact' page and sending an email, or by contacting us via the contact details provided below. We may not use your information for direct marketing purposes unless we obtain your consent. If you consent to such use, we may market the goods and services at the Outlets directly to you. Direct marketing communications may be sent to you through various channels, including but not limited to through this Website, , email and SMS.
Updating your information
You have the ability to review, change or request deletion of your personal information by contacting us via the contact information provided below. To the extent permitted by law, we may reject your request and will provide a reason for such rejection.
How do we protect your information?
We use industry standard technology and efforts to safeguard the confidentiality of your personal information. These include secure servers and firewalls. All of the user data we collect is protected against unauthorized access. Only authorized employees who need the information to perform a specific job are granted access to this information.
What about cookies and web beacons?
What about links to third-party websites?
Opt-out and managing your preferences
Please note that if you withdraw your consent to certain processing and/or transfers, we may no longer be able to provide you with the benefits of our services through this Website.
Want to share your thoughts on privacy with us?
We welcome your comments and suggestions. You may contact our Personal Data Protection Officer at: